Tim Durkin, CSP

GENERAL SESSION: “Thriving on Change....Best Practices of Better Practices”

BREAKOUT SESSION: "Bedside Matters”

Stephen Covey, author of all-time best selling business book, “The Seven Habits of Highly Successful People” calls Tim Durkin: “one of the most amazing people I have ever met.”  

Derek Jeter, shortstop and captain of the New York Yankees, says: “Anyone who wants to learn about leadership should call Tim Durkin.”

Tim Durkin has spoken to, or held seminars more than 500 times in the last five years to audiences around the world.  He is considered to be one of America's leading experts at developing leadership skills at all levels healthcare organizations. Tim’s two newest programs about change (Thriving on Change)  and effective communication in the healthcare setting (Bedside Matters), are among the most sought after seminars in the industry.

His clients include: Texas Health Resources, MGMA state associations across the country, UT Southwestern Medical Center, Harris Methodist, LifeCare, Regency Hospital Company, Detroit Medical Center, Adventist Healthcare System, Erlanger Hospital, St. Anthony’s Hospital Oklahoma, Case Management Society of America, Texas Organization Of Rural and Community Hospitals (TORCH), Medical Group Management Associations of several states  and many others.

Tim was recently honored as recipient of the Certified Speaking Professional designation.  This honor has been awarded to less than 400 speakers in the world.

Web: www.timdurkin.com

Mike Fisher, DBA, FACMPE

Mike Fisher, DBA, FACMPE, is an Associate Professor at Regis University.

Mike has managed physician groups since 1985. His health care career began in clinical research and cardiopulmonary diagnostics after completing his undergraduate degree in Biology & Physiology in the 1970s.

Mike graduated with an MBA in the early 1980s, and was a founding partner of Healthcare Management Systems, a practice management group on the west coast. Since arriving in Denver in 1991, he has held positions with the HealthONE and Centura hospital networks.  He launched HMRx, a medical practice management firm, in 2003. 

He earned his Doctorate in Business Administration/Health Services, and has been full time faculty at Regis University in Denver since 2001.  Mike is currently Associate Professor in the School of Management at Regis University, and has attained the distinction of Fellow in the American College of Medical Practice Executives.

Donna Gilbert

BREAKOUT SESSION: "Consideration for Proactive Practice Management" Part I & II

Donna Gilbert is a Senior Director of Provider Reimbursement Services for Xcenda, and is responsible for reimbursement training, provider education programs and healthcare publications.

Mrs. Gilbert is a national speaker and published author on topics that include but are not limited to private payer contracting, pay for performance, healthcare policy, operational efficiencies in the physician office, billing and coding as well as reimbursement programs for fellows and residents. Audiences include physicians, practice managers, billing staff, chief executive officers and executive committees within physician practices.

Mrs. Gilbert and her team partner with pharmaceutical, biotechnology and medical device manufacturers to develop and deliver business acumen programs for healthcare providers. The types of programs, publications and support materials from Mrs. Gilbert's team focus on reimbursement, billing, payer relations/contracting, healthcare trends, market strategy, and health policy.

Mrs. Gilbert has 20 years of experience with infusion therapy, product launch strategy, managed market value messaging, and has served as a medical writer and editor for numerous healthcare publications. Mrs. Gilbert has also led strategic marketing campaigns for physician groups, hospital based services, and medical device manufacturers. Currently Mrs. Gilbert develops content for various industry websites, is on the editorial board for AmerisourceBergen's Health Policy Weekly and is the managing editor and writer for International Oncology Network's Oncology NOW. Mrs. Gilbert is a member of MGMA and is a graduate of the University of North Carolina at Chapel Hill with a BA in Journalism.

Andrew Graham, MBA

BREAKOUT SESSION: “Accurately Predicting Revenue and Cash Flow with 95% Accuracy”

BREAKOUT SESSION: “Cleaning Up a Mess: Rebuilding Profitability into your Practice"

Andrew Graham is the President of Clinic Service, a medical business support organization whose mission is to maximize the profit of private practices large and small.  His efforts are focused on leading all aspects of the company and determining a strategy to grow the company in profitable directions. 

Andrew is a trusted business advisor with two decades of experience in the healthcare, financial services, entertainment and consulting industries. His track record showcases a successful history of growing small businesses with typical results achieving significant growth annually.   Andrew’s experiences are diverse, ranging from managing the designing and implementing IT performance improvement solutions for CIGNA, WellPoint, and Anthem to managing productions at Fiddler’s Green.  He has a terrific ability to engage with people from any background and has a strong desire to have fun in anything he does. He earned his BA from DePauw University, his MBA from the University of Denver, and is certified as a Project Management Professional. 

Marion K. Jenkins, PhD

BREAKOUT SESSION: "HIPAA, HITECH and Blogs, oh MY! – The Role of Technology in Healthcare"

BREAKOUT SESSION: "Twitter, FaceBook and Blogs, oh MY! – Technology Risks in Healthcare"

Marion Jenkins is founder and CEO of QSE Technologies, which provides information technology design and consulting to a wide variety of business organizations throughout the US. QSE’s track record includes over 150 current or completed IT projects in 30 states and territories. These projects have primarily concentrated on the outpatient/ambulatory healthcare space – physician practices, ambulatory surgery centers, imaging centers, specialty hospitals and clinics and medical office buildings. QSE manages all aspects of I.T. infrastructure design, implementation and ongoing support for new and existing facilities nationwide, including servers, data storage systems, networking, firewalls, broadband internet access, data cabling, remote access and HIPAA Security.

Prior to founding QSE, Jenkins had over two decades of executive management experience in a variety of high‐growth technology and communications companies. He has served as chief information officer, chief operating officer, chief technology officer, vice president of sales and marketing and vice president of sales operations. Within various executive management positions in telecommunications and high‐tech industries, he was responsible for enterprise‐scale IT operations, supporting hundreds of locations, thousands of corporate users and millions of customers.

Jenkins is a nationally‐recognized author and speaker, having authored nearly three dozen articles and presentations on the role of technology in healthcare and business, and is a contributing author to the book, “Business Driven Information Technology,” which was published by Stanford University Press and is used as an MBA textbook in business schools around the country.

Jenkins earned a BS in Mechanical Engineering from Utah State University, and Masters and PhD degrees in Mechanical Engineering from Stanford University. He serves on the advisory board and adjunct faculty for a graduate degree program in Healthcare Leadership at the University of Denver. He is also a member of the Board of Directors of the South Metro Denver Chamber of Commerce.

William F. Jessee, MD, FACMPE, FACPM

KEYNOTE SESSION: Wednesday, “The Changing World of Medical Groups: How the Changes Will Affect Your Future"

William F. Jessee, MD, FACMPE is President and Chief Executive Officer of the Medical Group Management Association (MGMA), the nation’s leading voice for group medical practice. Before joining MGMA in 1999, Dr. Jessee served for three years as Vice President for Quality and Managed Care Standards at the American Medical Association (AMA), where he led the AMA’s activities in clinical guidelines, quality improvement, and accreditation. He also holds academic appointments as Clinical Professor of Preventive Medicine and Biometrics at the University of Colorado Health Sciences Center in Denver, and as Adjunct Professor of Health Policy and Administration at the University of North Carolina School of Public Health, Chapel Hill.

Previously, Dr. Jessee was CEO of UNIVA Health Network, a regional integrated delivery system in Louisville, Kentucky. He also has served as Vice President of the Joint Commission on Accreditation of Healthcare Organizations from 1986-1991 and 1993-1994.  From 1991-1993 he was corporate Vice President for Quality Management at Humana Inc. Dr. Jessee was a full time academician as Associate Professor of Health Policy and Administration at the University of North Carolina, School of Public Health, Chapel Hill from 1980-1986.

He received his undergraduate degree at Stanford University and his medical degree at the University of California, San Diego School of Medicine.  He took residency training in pediatrics at Indiana University Hospitals, Indianapolis, and completed his training in preventive medicine at the University of Maryland Hospital, Baltimore. He is a Fellow in the American College of Preventive Medicine; an Honorary Fellow of the American College of Medical Quality; and a board certified medical practice executive and Fellow of the American College of Medical Practice Executives.

Dr. Jessee served for nine years on the Board of Directors of Exempla Health System (Denver), including two years as its chair. He also is a former chair of the Commission on Accreditation of Healthcare Management Education (CAHME). Currently, he is Treasurer of the Board of the National Patient Safety Foundation (NPSF);  Secretary of the Board of the E-Health Initiative; and a member of the executive committee of the Colorado Regional Health Information Organization (CORHIO). Dr. Jessee was a founding Board member of the International Society for Quality in Health Care, which he served as President from 1989 to 1991, and as a Board member from 1985 to 1993. The Society named him a Life Member and Fellow in 1993.  He also served on the National Advisory Council to the U.S. Agency for Healthcare Research and Quality (AHRQ) from 2000 until 2002.

An internationally well-known public speaker on health care issues, especially managed care strategies and quality of care, Dr. Jessee is the author of some 90 scientific articles, books, and book chapters.

Web: www.mgma.com/ac/ac_09/default3.aspx?aid=27578&mid=27576

Maureen G. Mulvaney, CSP

GENERAL SESSION: “The Secret Recipe for Success” (Part I)

BREAKOUT SESSION: “Implementing MGM’s Secret Recipes for Success” (Part II)

Born Maureen Gail Mulvaney, she certainly lives up to her initials MGM…a Big Production.

MGM is a multi-faceted Professional Speaker and Author who has spoken from Finland to Malaysia and in every corner of the USA. She has shared the stage with such notables as Dr. Norman Vincent Peale, Dr. Joyce Brothers, Ann Jillian, Lynn Sherr, Mary Higgins Clark and many others. Her audiences encompassed a broad spectrum of participants from all walks of life.

MGM is the author of the best seller—The Women’s Millionaire Club~Success Recipes of Millionaire Women Entrepreneurs, The Stress Strategist , Any Kid Can be a Super Star, and co-author of Chicken Soup for the Teacher’s Soul , Mission Possible and Stinky David.

MGM is a Super Star in her own right as she has earned the highly coveted National Speakers Association CSP-Certified Speaking Professional designation. Only the top 10% of all speakers, around the world, have achieved this designation. MGM has also been a Private Practice Therapist, Psychology College Instructor, Public Relations Executive and Special & Elementary Educator.

MGM's action packed keynotes, seminars and general sessions receive rave reviews from frontline employees to CEO's. Every presentation is a blend of researched information and personal anecdotes to provide an entertaining, yet valuable, learning experience. Be prepared to Laugh and Learn.

Web: www.mgmsuperstar.com

Thomas C. Royer, MD

GENERAL SESSION: "Future of Healthcare in the Next 10 Years"

Thomas C. Royer, MD is completing a decade as the founding President and CEO of CHRISTUS Health, an international health system consisting of over 60 hospitals, long-term care facilities, senior campuses, and multiple clinics, as well as a myriad of other health and wellness programs in eight states in the U.S. and six states in Mexico.

With over 41 years in clinical and administrative leadership roles, Dr. Royer served previously at Geisinger, Johns Hopkins, and the Henry Ford Health System. Dr. Royer has led CHRISTUSHealth through a remarkable period of growth, making it presently the sixth largest Catholic Health System in the U.S. and the second largest in Mexico.

Frequently named as one of The 50 Most Powerful Physician Executives in Healthcare" by Modern Healthcare magazine, Dr. Royer, a Board certified surgeon, is frequently a keynote speaker at U.S. and international conferences sharing his experiences and learnings on many topics, including how to move a large organization to excellence.

Web: www.wiresidechatwithdrtom.blogspot.com

Robert Tennant, MA

BREAKOUT SESSION: "Healthcare Reform and Medicare Policy: The Latest from Washington"

BREAKOUT SESSION: “The Stimulus EHR Incentives and Other Critical HIT Issues”

Robert Tennant, MA, is the Senior Policy Advisor with the Washington, DC-based Government Affairs Department of the Medical Group Management Association (MGMA), headquartered in Englewood, Colorado. MGMA, founded in 1926, is the nation's principal voice for medical group practice. MGMA’s 22,500 members manage and lead more than 13,700 organizations in which more than 275,000 physicians practice. MGMA's core purpose is to improve the effectiveness of medical group practices and the knowledge and skills of the individuals who manage and lead them.  Mr. Tennant focuses on federal legislative and regulatory health information technology issues for MGMA including HIPAA, electronic health records, electronic prescribing, ICD-10, and other electronic health information technology issues.  Mr. Tennant has participated with numerous industry efforts including: the Board of Directors of the Workgroup for Electronic Data Interchange (WEDI); Co-chair of the WEDI EHR Taskgroup; Co-Chair of the ICD-10 Coalition; serves on WEDI’s Strategic National Implementation Process; the Certification Commission for Health Information Technology EHR Expert Panel; the Physicians EHR Coalition; the American Health Information Community (AHIC) Consumer Empowerment Workgroup, the AHIC 2.0 Sustainability Workgroup; the National Uniform Claim Committee; the e-Health Initiative’s Policy Steering Committee, the Council for Affordable Quality Healthcare CORE initiative; and the Healthcare Administrative Simplification Coalition. In addition, Mr. Tennant was the recipient of the WEDI “Distinguished Service Award” and the WEDI “Leadership in Technology” award.

David Thomas, JD

KEYNOTE SESSION: “Living Right Side Up in an Upside Down World!”

David Thomas, JD, launched his speaking career in 1996 with the formation of IntegriTalk, an enterprise that stresses the importance of integrity through motivational speeches and interactive seminars before a wide variety of corporations and organizations.  He is graduate of the University of Texas at Austin, David has earned a B.B.A in finance, then became a CPA and has gained useful insights along with acquiring valuable business experience in the public accounting, commercial banking, and retailing arenas.  He is a licensed attorney and certified seminar leader and has inspired audiences throughout the United States and Canada.

Web: www.speakermatch.com/keynotespeakers/1715902994.htm

David West, MD

BREAKOUT SESSION: “Opportunities for Cost Reductions in Your Healthcare System-The Grand Junction Experience"

David West, MD, has practiced Family Medicine in Grand Junction, Colorado since 1978. His current practice is as a hospitalist physician and he is a consultant to Rocky Mountain Health Plans. He has been a residency director, medical school associate Dean, and Director of Copic Insurance Company. Health policy and legislative reforms in health care have been his hobby throughout his career, successfully helping pass tort reforms, childrens’ health legislation, and primary care education programs. Dr. West believes that universal access to health care is a realistic goal for all Americans, and that health care quality can be improved and health care costs reduced, with major reforms to our health care system.